At ZyperaStore https://zyperastore.com, we aim to provide high-quality products and a smooth shopping experience. This Refund Policy explains when and how you can request a return, exchange, or refund.
eturn Eligibility
We accept returns only in the following cases:
- You received a damaged product
- You received the wrong item
- The product is defective (not working as described)
📌 Important:
- You must contact us within 24–48 hours of delivery
- The product must be unused, in original packaging, and with all accessories
Non-Returnable Øالات (Cases)
We do not accept returns if:
- You change your mind after ordering
- You don’t like the product (color, size, expectation mismatch)
- The product is used, damaged by customer, or missing packaging
Cash on Delivery (COD) Policy
- Please check your parcel at the time of delivery (if allowed by courier)
- Once the parcel is accepted and paid for, it will be considered final
- For any issues, you must contact us within the allowed time (24–48 hours)
Refund Process
If your return is approved:
- Refund will be processed within 5–7 working days
- Refund method:
- Bank Transfer / EasyPaisa / JazzCash
- Shipping charges are non-refundable
Exchange Policy
- We prefer exchange instead of refund where possible
- Exchange delivery may take 3–5 working days after approval
Order Cancellation & Fake Orders
- Orders can be canceled before shipment
- Repeated fake orders or refusals may result in:
- Blocking future orders
- Blacklisting number/address
How to Request a Return
To request a return or refund, contact us with:
- Order number
- Clear photos/video of the issue
- Your contact details
- Parcel opening video required for claim
- No return without proof
📩 Contact Us:
- Website: https://zyperastore.com
- Email: contact@zyperastore.com
- Phone/WhatsApp: 03192858530